Rebecca Clemons

Associate Professor, Operations Management
Hayes Hall 255S
765-973-8641
reclemon@iu.edu

Education

• DBA in Business Administration (Operations and Supply Chain Management), Cleveland State University, 2014
• MS in Applied Statistics and Operations Research, Bowling Green State University, 1981
• BA in Business Administration, Bowling Green State University, 1979

Research Areas

• Research in the areas of supply chain management, supply chain disruptions, quality management, and knowledge management

Journal Articles

• Clemons, Rebecca and Slotnick, Susan (2015), “The effect of supply-chain disruption, quality and knowledge transfer on firm strategy”, International Journal of Production Economics 13, 2, pp. 147-160.
• Clemons, R.E., Baddam, S., Henry, R. M. (2020). “Factors influencing swift and effective resolution of supplier problems”. International Journal of Productivity and Performance Management, accepted for publication February 20, 2020.
• Clemons, R.E., Jance, M.J. (2024) “Defining Quality in Higher Education and Identifying Opportunities for Improvement”, Sage Open 14(3).
• Clemons, R.E., Baddam, S. “Supplier Quality at Top Auto: Trade-offs and Challenges” Academy for Business Research Sage Publishing, Accepted August, 2024.

Journal Articles in progress

• Jance, M. & Clemons, R. "Identifying Factors and Measurements to Improve the Educational Experience".
• Baddam, S. & Clemons, R. "Coping with Supply Disruption: Management Strategies".

Previous Experience

Academic

• Research Assistant, Virginia Tech, 1997 – 1999
• Instructor & Assistant Director Consulting Center, Bowling Green State University, 1989 – 1992

Industry

• Kyklos Bearing International, 2000 – 2015
• IQS, Inc, 1988 – 1989
• New Departure Hyatt, Inc, 1982 – 1988

Professional Practice

• Customer complaint and resolution process
• Lean manufacturing systems, Lean Six Sigma for continuous improvement, problem solving process and root cause analysis.
• Maintain TS16949 certification