If you need assistance with your teaching and technology requirements, look no further than the Center for Faculty Development. However, in addition to our support, you might discover the IU Knowledge Base to be valuable. The Indiana University Knowledge Base (KB) serves as a vast repository with countless answers to frequently asked questions about computing at IU. To bolster the IU community, the Knowledge Management (KM) team collaborates with information technology service providers across IU to ensure their valuable information is published in the KB.

Is It Down?
The Status.iu.edu site will show the status of systems at IU.

I was just hired. How do I get started?
Check here for a technology guide to get started at IU East.

How do I access the Canvas Guides?
The Canvas Guides are a very useful device for finding guidance on using Canvas tools

Canvas F.A.Q.s

Canvas is the Indiana University Learning Management System (LMS). There is so much you can do with a blank Canvas site - but sometimes all the options can create a lot of questions. We'll do our best to help you find the answers you need. If you don't see your question in the list below, or if you are having difficulty with a tool, feel free to contact us for quick help, or to schedule a one-on-one consultation: 765-973-8561 or cfd@iue.edu

A course I'm teaching in the future is not yet available. Can I still get started in Canvas?
Yes! All you need to do is create a practice site in Canvas. Once you have an empty site, you can add all your content here. When the 'real' course becomes available you can easily import all your content into the 'real' site.

I'm teaching one class - why do I have so many sections?
This is most likely an Online Course Connect course. You can find more information about this kind of course in the "Programs" section of our CFD page, or by visiting the About IU Online Course Connect website.You can also feel free to contact the IU East CFD for more information.

How will Students find my course?
Courses will automatically populate to the students Dashboard.This is also where you can set a course 'nickname' for your own use. Be cautious about changing the name of a course in the course Settings tool - a change there will affect all users and could cause students to not recognize your course. Note: Students will not be able to access course sites or materials in Canvas until the are published (by default, all Canvas sites are unpublished until the instructor chooses to allow access). 

How can students learn how to use Canvas?
Most students now have some experience with the Canvas LMS, however, you might have a new student, or someone who has not taken online courses before. Please feel free to refer them to the Canvas Student Help Guides and videos (and to link to the guides in your course!). Students can find technology help at the IT Help Desk 24/7. 

Where can I get additional help as an instructor?
Below are a number of resources to help instructors make the most out of Canvas:

Quick Questions
How do I Import materials into my course?
How do I use one site to teach multiple sections (Cross-listing)?
What is my Canvas Dashboard?
How do I change what courses I see on my Canvas Dashboard?
How do I make a link to a file in my course?
How do I change the course Home page?
How do I change the Navigation menu in my course?
How do I allow a retake/extra attempt on a quiz for a single student?
How do I allow a student extra time on a quiz?
How do I view my course as a student?

Canvas Video Tutorials
  - Canvas Instructor Tour (16 short videos on various tools)
  - How to properly use Pages and Modules, and why they are different.
  - List of all Canvas Video Guides created by Instructure
  - IU Canvas Help Training

And you can always contact the IU East CFD (cfd@iue.edu)